About Us
Who we are
Vietnam Tour Guides is a member of Travel East JSC, a high quality-focused, Hanoi-based Vietnamese inbound tour operator offering tailor-made tours throughout the Southeast Asia. Our commitment is to provide customers with an ultimate travel experience by exclusive arrangements. Our service-minded, friendly and caring teams are expert in planning and implementation of both FIT and GIT tour which includes other arrangements of various travel components such as hotel reservation, air ticket booking and car rental. Plus our tours and cruise packages are varied not only of the entire Vietnam but also of several Southeast Asia countries.
Our Mission
Here at Travel East, we have the expertise, experience and commitment to ensure that your holiday with us will surpass all of your expectations. We promise 24 hours response to clients’ request. When you arrive, we will be available 24hrs a day, 7 days a week. Whether you travel Mid-range or Luxury, we guarantee a level of service well beyond your expectations! Let us make your trip of a life-time comes true!
Our Staffs
Our experienced, friendly and caring teams are expert in designing and operating your tours. No matter you contact us by phone or via email, no matter your request comes into weekday or weekend, we’re here to answer all your questions.
Our company profile
Travel East is a fully registered Vietnamese company affiliated to the Vietnam Tourism Association (VITA) and Vietnam National Administration of Tourism (VNAT). Our registration details, license to operate, and company information are as below.
| Company name: | Travel East JSC |
| Head office: | Suite 48, Lane 6/15, Dang Van Ngu Street, Hanoi, Vietnam |
| Phone: | 84-4-3 993 6948 |
| Fax: | 84-4-3 632 0266 |
| Email: | info@vietnamtourguides.com info@traveleastjsc.com |
| Websites: | www.vietnamtourguides.com www.traveleastjsc.com |
| Business’s license number: | 0103035214 |
| Issuing authority: | People’s Committee of Hanoi City , Dept. of Planning and Investment, Business Registration Office |
| Date of issue: | 26th February 2006 |
| International Tour Operator License: | 01-357/2011/TCDL – GP LHQT |
| Bonding account: | 140 23632025 011 at Techcom bank, Ba Dinh Branch |

